Before taking the theoretical examination, candidates must either complete suitable training of at least 40 hours covering the relevant competence areas or provide evidence of at least two years of practical experience as a Last Mile Delivery Driver.

Evidence of practical experience must be submitted to ECQA before applying for the theoretical examination.

Prepare across the seven competence areas covered by the certification – from handling goods and understanding road traffic regulations to safe bicycle operation, customer communication and sustainable last mile delivery.

The theoretical examination is conducted online as a multiple-choice test.

The full examination consists of 105 questions, selected from a pool of more than 182 questions, covering all seven subject areas.

Candidates can complete the full examination in one attempt or take the examination on a module-by-module basis.

Every Learning Objective must be passed with a score of at least 66%.

To successfully complete the overall examination, all modules and all of their Learning Objectives must be passed. Learning Objectives that are not successfully completed can be repeated at a later date.

After successfully completing all required modules and Learning Objectives, candidates are eligible to receive the ECQA Certified Last Mile Delivery Driver certificate.

The full certificate is valid for two years.